Support
We're here to help with Trovr on trovr.ai, in Claude and in ChatGPT.
Contact us
Email support@trovr.ai. We aim to reply within two business days.
To help us sort it out quickly, tell us:
- where you used Trovr (trovr.ai, Claude or ChatGPT) and on what device;
- what you asked for or tapped, and what happened;
- a screenshot, if you have one.
Common questions
- How do I add Trovr to Claude or ChatGPT? See Use Trovr in Claude and ChatGPT.
- A preview won't play. Tap the speaker button on a card; browsers only start sound after a tap. Some shows have no preview available.
- An event's details are wrong or it was cancelled. Listings come from venues and ticket sellers and can change; check with the seller, and let us know so we can fix it.
- Tickets, refunds and orders are handled by the ticket seller linked on the card. Trovr doesn't sell tickets.
- Deleting your data. Email us from the address you signed in with; see the Privacy Policy.